Trakhtenberg Anna
Empirical research conducted in the Ural Federal District in 2011 suggests that low trust in government in Russia serves simultaneously as inducement and barrier to adoption of e-government services, while high trust in government is rather a barrier. Highest e-government readiness has been demonstrated by citizens with average trust in government and satisfaction with off-line service quality.
Keywords: e-government, e-readiness, technocratic utopia, technology acceptance model, trust in government.